I use the Repti-Bark. I planned on switching to the cypress mulch as soon as this bag runs out. I'll try soaking her and see if that helps. I really hope everything turns out ok
Edit: I am using a lamp, I should switch to an UTH?
I would switch to a UTH with a thermostat/dimmer and put your water bowel at least partial on top of it. Lamps kill humidity even if you put the water bowel directly under them.