Its not hard to figure out what is wrong with this situation. Its simple. You have a pet store that doesnt pay crap and doesnt train employees right, and hires either fresh out of school kids or people that need a job so bad they are willing to work for peanuts. Now there is a small percentage of people that work there just because they love the animals so much. Congrats to them but the problem is you have people working there that do not know anything about reptiles nor do they care about them. Therefore the animals suffer. And every manager only cares about one thing, the bottom dollar. This is why pet stores are no place for reptiles. Unless its is a specialty store geared directlly at reptiles and they have the knowledge needed to care for them