Also like kc230 said about the mouses direction when eating since it is a baby you could try to flip it for him, mine was having trouble searching for the head a couple times and i helped him out, he has never bitten me so i say just be careful and do what thou must. it really is alot better to eat head first because everything bends smoothly when they do. goodluck and congrats on the Snakey! show us some pics!