I'm surprised at the hostility a lot of you have demonstrated towards your customers. Is it a wonder why people generally look down on reptile owners?

I can understand frustration, or even not wanting to sell to someone, but wouldn't it be better to educate potential customers instead of calling them names? A guy wants a snake to ride in his truck? That's a bad idea, but maybe he doesn't know any better. Instead of calling him an idiot, why not explain to him why it's a bad idea? Maybe point him in the direction of a caresheet or a good book to read?

I don't know, it just seems like bad business to be rude to customers. I can't see someone who was insulted by a business owner telling his friends "hey, that guy called me stupid, you should definitely buy from him." Somehow I don't think he'd recommend you.

Remember, we all got interested in herps in different ways, and we were all ignorant about proper care at some point or another.