I'm sorry for being so defensive.
It's just frustrating hearing countless complaints about the care of animals in large pet stores when the majority of the problems have very little to do with anybody within the stores. I realize that some stores may not follow the guidelines and harm their animals through neglect--so complain about those specific stores and please try not to blanket all petsmarts/all petcos with that lack of care. I'm not saying any large pet stores are great, but we're really not all bad
oh. . .and I'm sorry for derailing this thread