ok so I soaked her in the jacuzzi (i covered up all the little water hole things) and she really seemed to come to life and enjoy it. I had it so she could pick her water depth so she never got upset. When I got her out she even let me gently "scratch" on her face, I guess kind of where her cheeks are. Never hissed, bit, or even got curled up for that matter. I think she kind of liked it (I feel all special now.) Anyway, since I put her back she rubbed her nose on the glass for a few minutes, peed, and now is back in her cave. She has skin all hanging off of her chin. Maybe she'll get the rest off later on today???