I love my AP racks and every time I've called them, or emailed, I've been treated courteously. One of my racks was picked up at a show. The others were shipped. I was told of the turn-around time. It is expected to be longer if there is a show coming up as well.

That's business in this world. It isn't Walmart. It's a reptile cage company. They can only afford so many employees and they also travel all across the country for shows. There is going to be some lag time for a small company such as this with high quality racks that almost any keeper can afford..