But in the meantime while waiting for the PAM to come.

1. Pick up some nix or equate lice bedding spray.

2. soak your snake in a container of tepid water, with a couple of drops of dawn liq detergent, for about 30 minutes.

3. while snake is soaking, clean enclosure & all of it's contents thoroughly and lightly spray enclosure, allow to air out for 45minutes to an hour, replace water dish etc.

4. Replace snake.

5. repeat above steps in 1 week.

Hope this helps