I'd also like to say sometimes people want more help then anyone can ever give them! I too would not want to respond to your letter. First you insult people who maybe were trying to help you. Maybe your impossible to make happy. Second you never even wrote in the letter what the problem was instead you act like the company should beg you to tell them and they proceed to say your to tired to tell the story to them again.... but have told the story to your entire state and social networking sites and will in the future tell anyone willing to listen.
----- Sorry I get so fed up with customer that no matter what you do will just never be happy or want you to do something you have stated 500000 times you can not do but they for some reason think you still should!