I usually take the f/t out of the freezer in the morning before work and put in fridge. When I get home, I take it out of the fridge and put it on the counter for about 3 hours (or until feed time...I get home at around 5pm and he eats around 8:30/9). Then, I put hot (not boiling) water in an old travel type coffee mug and put the f/t in there for about 15 minutes. Then I heat it up with a hair dryer for a quick minute (low heat) and he takes it almost immediately. I just recently started the hair dryer thing because before he would actually just hit the f/t and drop it and let it sit under the night light, so I would leave it in the enclosure all night. Sure enough when I check in the morning it's gone. I don't think my snake liked it unless it was warm enough because when I added the quick heat with the hair dryer, he's been hitting it and wrapping it right up. I have also been opening the top of the little f/t baggy and put it in a bigger baggy with the top open, when I put it in the hot water ensuring that no water gets inside the baggy. It lets some of the condensation out through the top so that the f/t isn't wet and slimy.