I understand where your coming from and I'm not holding it against you. I just hate generalized statements, they are never really 100% correct. I know that my work place and other Petco employees do the best with what they are given. I've been reprimanded at work more than once for not selling our supplies to people on a tight budget, and recommending tubs, accurites, and paper towles instead. I also tell all of them to go to BP.net for their care sheets and questions.