i have a couple boaphiles and love them! ive heard Jeff is hard to reach but the few times ive called him he answered the phone and readily answered my questions. same with emails. i have always received replys from him almost immediately.
i have also bought cages from animal plastics. customer service was really great there for me as well. i like the doors that swing down rather than the sliding doors. i had a boa who would always poop up against the door and it made it hard to clean.
good luck!