i dont think that the problem that she dont eat.it happen to me too.i wrap all over her tank but she still dont eat.lastly,i go to the shop where i buy it,i ask to look what they put the bp before he sell it to me,i use the same tub like the shop use n i give the same food too.she eat mice not rat(i think it the same thing until he tell me the diff between this 2).u should check to the petshop where u buy it.