I've finally come to understand the hatred of Petsmart...

[mues155]

i was in a petsmart a few years ago. i asked the guy (teenager) who was feeding the geckos crickets why there were crickets in with the ball pythons. he said that he just fed them. i laughed thinking he was kidding. i figured he opened the wrong tank and dumped them in before he realized his mistake. nope! he told me that they eat crickets. then he started to explain to me how to care for one. heat lamp, one with a uvb bulb because they need it to digest their food, dial thermometer "dont waste your money on the digital ones, its not that important anyway."

i walked away and asked someone else if i could see the manager. well wouldnt you know it? he told me i was wrong and that his employee was absolutely correct. so i sent an email to their corporate office. i got a form letter back saying that they have the utmost confidence in their store managers to maintain proper and healthy animals.

i havent been inside a petsmart or pet supplies plus or petco since.

Thats insane! I woulda punched that kid in the face, grabbed his keys and unlocked the cage flapper deal and stole the poor little BP!

I used to work at a petsmart, for a short time, about 3 months. I didnt have a job at the time, and needed one.
I was hired by the petcare managner because she knew I actually knew about animals and wouldnt just get info from their "training books" which let me tell you, they are about a 20 page childrens book with lots of pictures!
The girls i worked with were actually really good about their knowledge. (for a dept. pet store) Except birds and reptiles. Which happened to be my specialty. they would always tell me to suggest a UVB light with a snake owner, or sand with the bearded dragons and i would dissagree. As long as pet care could show higher sales in that dept. it didnt matter.
The part that made me very upset, is the back room.
Most people dont know about this but there is a little back room with all the animals that are too sick to be on the floor.
After shipping the animals, and remember Im talking about a North Dakota store, most of the animals came from florida companies, and in winter or hot summer, thats a long way to travel for the animals. So if they are visually sick they stay in that back room. They are treated with an elctrolyte powder in their water until they are better, or until they die. If the illness is VERY serious, they convince their manager to let them take it to a vet.
This is turning into a long post but I also hated Mr. and Mrs. Joe Blow who came in with their son or daughter looking for an impulse buy. I was even TOLD by my manager that the reason they have hamsters and mice is so that parents will have a cheap, cute impulse buy for when they bring their kids. The reason the animals cages are displayed at the end of the isles right in peoples way is no accident either. But I hated when the customers came and asked for my help, I gave it to them, and they turn around and completly go with the cheaper option. Most people just want the cheaper way to care for their pet. Its sad, but true.