@ cecilbturtle.. Has the snake shed since you got it? If so, it still has a stuck cap? If you put a dab of bacitracin, neosporin, or A&D ointment on the eyes every day until the next shed, any stuck cap will come off.
she did shed. she had a chunk of skin left on her head. i soaked her with a towel in a couple inches of warm water.
on the eye??? thats not going to hurt her? with the a&d or anything other than warm water?
"you only regret the risks in life you DON'T take."