I recently bought a ball python from them. As for the ball.. he arrived looking nicer than he did in their photo. He's still in quarantine but doing really well. No apparent health problems, no mites, etc etc. He took frozen/thawed rat pups right off the bat and has been eating great. As for the company.. they were easy to buy from (quick email responses) and they held the ball for me for about 3 weeks until the weather here was safe for shipping. They then shipped when they said they would and the ball was packaged nicely. No complaints from me.