Hello, I'm new here and new to owning bp's. I just got my first one about a week ago. He's a pastel that I named Dante. Anyway, his eyes have been kinda cloudy, and his skin is a little wrinkled. I bumped up the humidity in the tank between 65 and 70%. Then today I noticed he kept rubbing his face and head against the sides of the tank and on the screen lid. I'm afraid he has mites or something. The lady at the pet store wasn't helpful at all when I asked her about it. She just said that if he died in the first 30 days they would give me a new one. That made me really upset though I don't want new one, I want to help the one I have! Does anyone know what I should do?