Big Apple Pet Supply epic fail
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well Mr. "John Wilson" (surprised your name isn't John Smith), how dare you accuse the OP of doing this in poor taste.
A company ask for me to pay shipping to replace a faulty item, that's unheard of. But then again, some online store joining a forum just to counter a bad review is also unheard of. Both very low things to do.
Or we can get the conspiracies rolling and maybe the OP and mypethouse are the same person lol. Some how I'm doubting it though. Mods you able to check IP's?