i'm sorry if those pics were disturbing.. yes this is my snake.. we just moved and he is of course in a different area of my apartment. we had a heating pad underneath the tank but it never seemed to disturb him before. i took him out of his tank and noticed it like a week after we moved to our new place and i immediately got online to search some answers for this. i found about the heating mat and removed it. and i have been putting bactine spray on it for only about a week but the ointment for about 3 weeks..