1. Get a space heater to warm up the room and keep the door closed. If you do this I recommend getting a humidifier as well because the heater sucks all the moisture out of the air.
2. Some people say you don't need a hide in a rack system. I however still use hides.
3. He is most likely using aspen bedding, a lot of people on here use it I however don't because it can get in the snakes mouth and they don't really like it too much when you try to remove it. I use paper towel, it’s a bit expensive but it's what I like the best. The cheap tri-fold bathroom paper towel fits perfectly in a 12 qt tub.
Good luck and enjoy your new rack.