Jeff is a good guy hung out with him A LOT at the Tinley show and after all the time talking to him at the show and dinner i can tell you hes a good guy. I have heard communication is not his best. But thats when u ring his cell and text him. He will surely answer

Racks do tend to take a bit of time a few weeks. But then again im 99% sure hes having them made to order. So theres gonna be that bit of a wait.

I can assure you his products are good i have never had a problem with them