There are two Petsmarts fairly close to me in a neighboring City. They are both awesome stores and seem to take very good care of their animals. However, they carry no reptiles. (City Bylaw - not allowed to own Reptiles )

I don't ever shop at Petsmart because I am good friends and also a part-time employee at my local Mom&Pop shop, but I used to visit (Petsmart) all the time and enjoyed seeing their animals. It was always so bright, nice and clean. I used to buy a lot of bird toys and fish/fish supplies there and the staff was very helpful. The fish person was very knowledgable and when I was setting up my first community tank before I knew much about fish, she steered me away from the pretty Oscars, and told me why it wasn't a good idea to put them with my Danios and Mollies.

There is one question I have for you Petsmart employees. I know it is your policy to refuse the sale of Rodents for feeders, but I heard that also you cannot feed live to your snakes for sale? Is this true? And if so - what do you do with the snakes that absolutely refuse live?


On a side note, it also does bug me that a lot of people think that pet store employees are dumb. (However, a lot of them DO seem to be unkowledgable... So I cannot blame people for assuming we all are.) Although I do not work at a chain store, and I don't know everything about every species, I try my best to stay knowledgable. And when I really do not know the answer, I tell them, and try to help the customer the best I can.

We breed Mice, ASFs, and Hooded Rats as feeders and we rarely have any customer wanting one for a pet. If they do, we special order one for them. We would rather not sell our feeders as pets because they are not socialized. Kind of the same policy, just opposite! We also breed hamsters as pets or feeders, it doesn't matter to us. People do not seem to mind either way. Most customers are understanding.