Nothing like a verbal assault from Petsmart....

[Carlene16]

In all honesty there are over 1000 stores it's not that easy to control over 1000 stores. If you think so become a district manager and be in control of about 10-15 stores. You have to visit each store almost every week. All I'm saying is this....if you see this then CALL the careline(aka corporate) or tell upper management as in the store manager. Don't tell the petcare associate they probably are doing what they are told by the petcare manager. Tell some one high up. Believe me, I have visited every store in out district which is 12 or 13, I can't recall and some were a little bit under my personal standards compared to our petsmart, but everyone wasn't doing as you just told me. Every store is NOT like the ones you have just explained. Believe it or not, they do care. When you have thousands of thousands of employees some people don't care and just working for that paycheck or they do care and have the wrong information. I absolutely agree that all of those animals shouldn't be in the same cage, AGREED. Now as the responsible customer which I hope you are, I hope at least you mentioned to someone that they should not be together.

People need to stop basing negative connections with 3-4 stores around them and hating all 1000+ stores. This was not directed soley at you by any means. I'm with Jaybunny here, but I honestly think it doesn't matter what we say.

I did tell two of the employees there and one of them said "Oh, I'm pretty sure it's ohkay." And she made a face and walked away. Like I was crazy or something.
I also told her the humidity needs to be up too, because both of the cresteds had some stuck sheds which looked pretty nasty.

The thing is for me, I won't visit every petsmart in the world. I visit the one local to me. If they aren't getting it right then I won't go there, and I will probably be biased, and that's just how I am. I get upset when people don't take care of their animals correctly. I've seen this time after time with big chain pet stores.

I understand that there are some great people who work at these places, and they educate people on how these animals are supposed to be taken care of, but those people are rare. Out of all the people you know, how many of them can recite the care of all these species, be it reptiles or the furry ones?

Not many unfortunately. I'm just a firm believer of if you don't know how to take care of an animal you shouldn't have it.