Haha all PetSmart products, too funny. I wouldn't worry about him not being interested yet, depending on how large he is, 14 days is nothing. Try and put a pen or chapstick in the picture so we can get a size comparison.
Soaking for 30 minutes is about the most you want to do with luke warm water coming half way up the body. Put a towel in their for them to rub on and they will take most of the shed off. Once they have access to clean, fresh water, they will start to take advantage.
You can over stress a snake by trying to feed too often, leave him alone for another 3-5 days a try again then. Don't try and remove eyecaps yet, it can hurt your snake if your not expierienced in doing it.
The temperatures should still be from 88-94 on the hot side and 78 or higher for the cool side, don't worry about trying to change the temps any, just make sure they are correct with a good thermometer, digital that is.
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