I make sure I'm up and ready and watching for the FedEx/UPS truck. I've had drivers that didn't even ring the door or leave a note, they just put in the system "no one home" and left, GRRR. Thankfully, that wasn't a live animal, but still !!
So now I'm up, ready and watching the door, LOL.
Once the package arrives, I have my camera ready and waiting, as well as a digital scale prepared. Carefully unpack the animal and do a quick visual inspection. Make sure its breathing normal, no clicking or mucous. Then I make a few pictures. Finally I weigh the snake and then set it up in the tub/cage and leave it alone (aside from the absolute necessities like cleaning) until it has eaten at least twice.
Next I inform the seller about the snake arriving and its condition, etc.
If there is a problem with the snake, make pictures, and inform the seller IMMEDIATELY. If there is a "dead on arrival" make pictures or better yet a short video and then put the snake in the fridge, until you get instructions from the seller on how to proceed in order to get a refund.
All my snakes have always arrived save and sound, so try not to worry to much
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