Quote Originally Posted by Fallguy View Post
I did speak with her on the phone. I let her know how my experiance went, and she told me the same thing. It is usually handled pretty quick. I have not heard back from her yet. I am still waiting patiently, and hoping for the best. I do still have a snake that needs to go for a ride.

One concern, though... If we are all handing the packages over, and there are no questions asked, (which is how it should be) how do we know if we are doing the right thing? I really do want to know that we are operating within our limits. We are getting two different stories, and as of right now, I have to believe the UPS side. We all should be.

I think I will not comment any further on this, until I have a definate answer on my end.
I got a few "no" answers from some people from UPS I spoke to before shipping as well. It was actually from the local UPS store who said "UPS will not ship live snakes period". However once I explained everything, he actually helped me find two HUBS close to my house and even called them to verify everything for me. I'm sure it will get worked out. As jben said, any startup company will have a few snags. If you haven't heard from Debbie yet, follow up with her. I have sent her an email on a Sunday and she replied within 10 mins. Can't ask for better customer service than that!