you do have to push a bit hard. With my first ball i popped myself and thought - girl! got my next one and the breeder popped him in front of me. He also walked me over how to do it safely. Went home - popped my other ball and oops..boy!

I would find someone in your local area (pet store maybe or go to an expo) and have someone teach you the best way.. you dont want to harm your little one