I suggest looking at the caresheets here, they usually answer all. Caresheet: http://www.ball-pythons.net/modules/...warticle&id=59
I don't think you should have basking rocks at all, normally an UTH is best for heating. Once yours temps and humidity are good, all shedding issues should go away.
Do not handle her much, if at all until she's eating well for you.
Hope this helps.![]()