my ball had the same proplem. i have pics of it in my profile if you want to check out.? i got a small tub soak snake in warm water if it fells hot to you it is to hot for the snake.soak for about 1/2 hour maybe even a full hour. i put just a little bit of water maby a 1/2 inch or so let the humidity go to work. you might be able to peel it off but if it starts tugging stop.after that if it dont work get a moist towel and place the snake in it my ball way able to get it off from there. and if he continuse to have promple after that come off. ...my ball every shed... start using reptile shedding aid works great imo just spray on and rub in once you see the snake going into shed about every otherday.not more proplems for me..
sorry if all this has been before a didn't feel like reading everyone's comments sorry.
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