I have already contacted them with emails and am waiting for their response. I understand that breeders have been through similar things and can sympathize, but i wish for things to be clear cut for example when he said he cant guarantee if it was left by the door. I just do not wish for unpleasant situations to arise. i hope i do not just come across as a whiny customer.

Yea i live in an apartment complex, so thats rather hard to do Oxy! i did leave the door ajar with a tiny post-it saying please leave it inside of the house if no one comes to the door (bad doorbell heh.)

I must say UPS has both times delivered way on time like an hour earlier and always knocked and asked for signatures. Maybe i just got lucky.

ian