Hi there,

I just received a beautiful pastel today in the most unpleasant fashion. I had been up since 8 expecting my parcel, and refreshed the tracking system page often. Often enough to catch FedEx trying to pull a fast one over me.

It was already 1040 and the package still hadnt arrived. Worried i checked the tracking page. To which i found out that the status had been 'Delievered - Left at front door. Package delivered to recipient address - release authorized'

The odd thing was, it was not to be found. Flustered, i checked if i had sent the right address to the breeder. Yes i did. So i was heading out to the leasing office when i saw a FedEx Truck pull in. and went back to wait by my porch. The delivery man walked up to me and asked me if i was expecting this package and i said yes. And i also proceeded to question him about the tracking system in a non aggressive way. He proceeded to tell me

"Dude you're smoking weed."

to which i was at a loss of words of. He said i just got here and i that should not be happening. My dilemma is that although the snake arrived well and healthy, i lose my guarantee with the breeder as it was 'Left at the front door' even though it was not the case.

Where can i take this up with FedEx? I am extremely displeased with their service and this is the first time i used FedEx. My past UPS services have been prompt and professional. This leaves much to be desired for FedEx.

ian