This is actually the first time I've had this problem even with a national chain. The PetSmart by my house is really good and the reptile people there I've talked to actually have reptiles and know what they're talking about. The Petco that was closer before it closed while not the absolute best in terms of care, most things were very close and the staff knew what they were talking about. I've never encountered this before otherwise I'd know who to talk to for this to get the poor little guy to the vet or at least away from the other reptiles in case it's something serious and contagious.