I got some...for lack of better terms...incompetent fool...who said it was on its way to legal and I'd hear back soon. I e-mailed her several times over the course of the next couple weeks and left voicemails and got nothing. Finally went back to square one and they said there was no record of anything ever being sent to legal and that I needed to fax in my results (like everyone else) which I had never been asked to do before. The first person was just useless. So I faxed everything over last Friday, and now I'm impatiently waiting.

I still don't have a "rep", they just keep giving me the number for the account rep "pool" to call and leave voicemails. Its beyond frustrating. I'm about to resort to hand delivering snakes across the country instead.