Sounds like your snake is not comfortable with one or more elements of her environment. Here are some things to check/try. Most of these have been mentioned in this thread so far, all are important and all should be followed.
- Enclosure should be proper size for your snake. Couple of rules of thumb for this: enclosure length is 2/3 the length of your snake, or length + width of enclosure = snake length
- Plenty of security (Hides and cover/plants) Hides should be small enough the snake has to squeeze into them with only one entrance. Open or half logs are not adequate.
- One hide in each end (hot and cold), hides are identical so snake will feel secure in both and not choose security over temperature preference
- Hot side: 90-95
- Cold Side 80-85
- Ambient air temperature 80-85
- Humidity around 60 percent, slightly higher when in shed
- Enclosure should be in a low traffic/noise area
- Heating devices must be controlled by a thermostat to avoid extreme temps
I recommend you follow these guidelines, change your setup as required. You will need to give your snake about a week to settle into it's newly improved environment. Do not handle the snake during this time and I recommend you also do not handle it until she is feeding for you (at least twice) Do not handle until 48 hours after a meal.
Now, when it is time to feed (one week after changes) try the following:
Get a live hopper mouse/rat which is the same girth as the largest part of your snakes body and/or 10-15% the snakes body weight. Whether or not the snake is in hide or not: remove the hide that is furthest from your snake or the one it is not in. Place the live hopper on the side with no hide. Leave it in there and supervise the activity for 10-15 min. If snake has not taken prey pick it up with tongs by the scruff of neck and dance it around in front of snake. If still no action try again a few days later. There are many different things to try at this stage if it will not eat. Keep us updated.
I know this seams overwhelming but it will be worth it in the end. Do not panic if snake refuses a few more meals. Some pictures of your snake would be helpful to see length and body mass.
Hope you find this helpful.
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