from my personal xp - petsmart is not near as bad as jacks. I have 3 local jacks pets and every single store has something that makes me extremely mad. The first store has several different types of reptiles together. Green Tree frogs in with crested geckos - chameleons in with green anoles and whites tree frog (hello! the whites WILL eat the anoles!). The next store has half dead anoles..ive told them numerous times about the dead anoles and how there is no way, and they only mist once a day and just a very tiny bit.. the final one made me call their corp office. they had a crested in with anoles and the crested geckos care info said "temp should be 80-90 degrees"..... I went to the girl working and said this was VERY wrong. Anything over 80 is very very bad for a crested. She shrugged and told me it came from the office and she couldnt change it. I called...and was told what they had was correct and it wouldnt be changed..