Quote Originally Posted by RichsBallPythons View Post
Call them back. Might of got side tracked.

I would say the Acct rep or execu. is same just other personnel call it differently
Also, hopefully they offered to send you some self-adhesive labels to use for shipping . If you print your shipping label from your computer and drop it off you get an additional discount (and don't have to fill out the way-bill either).

I'm getting the impression that many reps just do the 'bare-minimum' rather than focusing on your business needs. I just dropped off a burm for Priority Overnight using the self-adhesive label my account executive sent me and it was smooth as silk. I can't wait to see how much it will cost with the supposed discounts.