My first online order--go figure

[m00kfu]

I really would not be able to let that go, you should tell them that you will sue them for the value of the animal for their negligence and refusal to ship in a timely manner.

For starters, shipping snakes is against UPS's policy for the general public. There's a few breeders who were grandfathered in from back when they allowed it. Shipyourreptiles.com does not allow the shipping of snakes at the moment thanks to some irresponsible people who can't do something as simple as package a snake properly. With that said, both UPS and FedEx take no responsibility for anything that happens to live animals shipped through them. You sign a waiver agreeing to this when you open a shipping account with them.