We already let them know that there is a live animal in the box. It is also clearly marked as such. And yet they still rescheduled for MONDAY delivery when they've had the package since THURSDAY. If they had one bit of common sense, they would have contacted the shipper and let him know that they were not able to get the package out on time and asked him to take the package back and reship it at a later time, but I guess that is just too much to ask of some employees these days