I know I'm not in VA, but we have a superpetz where I live in PA. Ours is always clean and no smells what so ever. They even have a self serve doggie wash! It's a decent place, ours doesn't have the most when it comes to reptile supplies, just the essentials, and they don't sell frozen mice or rats at mine. Overall it's a nice place though, and you can find some good deals when they have their sales!