i run a group home for special needs adults i have a gentlemen who lives here that has a ball she is a sweet snake when i started here she was in a 10g tank with a small under tank heater and a regular light bulb on top i have since had a en closer made for her got a bigger heater as well as a day light a night light and a uv light for her my question is she shed about a week ago and it came off in patches so i soaked her and until today i thought she had shed all the way i was wrong she has her whole under side is covered in what looks like dead skin and under the skin there look to be very pink spots so i soaked again just wondering what else i can do for her i know next to nothing about snakes but she is a very sweet girl and don't want her hurt