Yes. It was bad. I bought a blackjack II back when they were in and I got it and it was locked. Dude tried to say he didn't lock it and he didn't know what happened. You can not unlock it without the code. AT&T couldn't even do it for me. Luckily I got to send it back to the guy and got a refund. I would guess it was stolen. How else would you put in a code for your phone but didn't know you did it or what the code was????