One thing I've noticed is that people tend to respond to the way you approach it. I have them delivered to the her to the place I worked for. The girls there were terrified, after a few time of seeing me handle them from a distance they would slowly get closer and closer till a couple of them wanted to touch it. After a while they were as excited to see what I'm getting delivered as I was. Now they get upset if they can't hold the new babies when they come in..

Your comfort and calm "this is no big deal" attitude will go light years to help her calm down. Go slow..my wife is still terrified of them but she does like to see the "Pretty ones"