That happened to me when I first got my bp and was still trying to get the hang of things. I give all my snakes a bath once a week. A good soak in Luke warm water( not cold but not hot either) for like 5 or 10 minutes will help soften the skin. Do NOT pull off skin. It will come off on it's own. Also made a bag out off an old towel I had and put a handle on it. So I give a bath then put him in his bag, hang it around my neck and finish cleaning his stuff. I have only myself for help so I had to figure something out lol. Hope this helps good luck on your next shed. I'm sure if you get your humidity down pat all will be well