Quote Originally Posted by aalomon View Post
The issue is really with management. There are two managers in my store that know anything about animals...the rest have to ask (even basic questions). If management doesnt care, they arent going to hire people who care. They are going to hire people who sell. One day, my manager wrote on our communication board that for every one thing someone buys, suggest 3 other things whether they need it or not.
It was the same at the pet store I worked at, only I resisted their policies and gave people honest info on what they needed and what they didn't. But it was really hard because people often don't do the research themselves and the animals suffer for it. Even when I gave the best info on care people would come back to say their lizard/snake was not doing well, or had died. But on a bright note costumers came back to me again and again for help, and I was able to help educate people and better animal's lives. I geuss that's why I stayed there so long, despite all the negative things happening on a daily basis.