Quote Originally Posted by BPelizabeth View Post
Oh my goodness....thankfully they stopped and got out for a break and were not in there when that happened. I am so sorry that happened to you. Keep bartering with the insurance company.....I had a car totalled about 3 years ago and I worked with them allot and they kept uping the money. So it does work....just keep working on them. Let us know what they find out....was the van on? Do they think someone else started this?

Again...sorry that this happened to you.
The van was on fire when they stopped, my wife just didnt realize it at the time, it was turned off and parked away from all the other vehicles in the parking lot. I dont belive someone else started this, it happened way too fast from smoke in the engine compartment to completely gone in less than 30 minutes and she was about 150 miles from home.

My wife was a complete and total nervous wreck - this was one of those stops were you dont bring anything in with because its a quick stop so she lost her purse and everything in it ............

I couldnt have driven any faster to get to them and it still took me a little over 2 hours. The people there were great and helped her out alot while I was traveling there, they got them food and drinks, let her use there cell phones, even offered to drive them all the way home.

In the face of true tragedy the human heart can be unbelievable