ive had over 60 reptiles shipped here in every kind of weather and only twice has there been a problem with the animals. One fedex guy didnt even ring the door bell just left it next to the door outside in the cold and i had a few normal balls come in with r.i. wither it was from already having it or the shipping was too much it showed the next day after i received them. Other than that ive never had a damaged box or snake come in ice cold. In 36 degree weather i will get snakes in where the inside of there box and the snake will be around 86 degrees give or take a degree or two. This is done with a temp gun the moment the box is open. Other than what i listed above ive never had a single problem with the way they ship\handle them. Ive worked at ups and any live animal that i dealt with was handled with care and not just thrown around like the other stuff.