Quote Originally Posted by wolfy-hound View Post
You should have gotten his info when he came back in and then told him you would be reporting him for starving and neglecting the pet. Maybe the idea that the police would charge him with cruelty to animals would scare him.

Understandable to be that angry over the cruel treatment of a pet. Glad your boss understood.
When people bring in animals we are supposed to take down all their information, and as I was going back to get the sheet that day one of the other employees said he just set the bag down and just walked right on out. There was nothing I could have done when he came back in, all I can do is make sure he doesn't buy any animal from our store.