from my experience with reptiles in small shops or large chains its the small ones that dont take care of the animals. When i bought my first ball he had mites all over him. literally i had at least 10-20 mites on my hands after holding him so i bought him. And there was 5 others in his tank being sold so u know they had them to along with all the other tanks with reptiles in them. including the burmese beside the tank my ball was in was covered too. me being the faint hearted and mad at the same time wanted to buy all of them to bring them home and help them out. but i said something to one of the employees and they said they treat the tanks with provent a mite witch i highly doubted because i used it and that stuffs amazing. but anyway i just recently purchased another ball from a local pet store (my buddy breads for them) who i know take care of their herps and other animals. my advice is if it isnt to late and your looking for something get it out of there and help the poor thing out.