I had a great experience with Josh @ outback. The animal I originally put a deposit on was mistakingly sold to another customer prior to me calling to finish out my transaction. Josh more than went above and beyond to fix the situation by replacing the said animal with another which is just as stellar as the one I had my deposit on (Anyone that knows me knows I'm super picky about the animals I add to my collection). I was very happy with my purchase and wouldnt hesitate to do so again.