Great post. Wish you were in AZ, thank you!! You should post where you are and the name of your store, with that post .....I would think you would get some business. There are allot of stores out there that do not take their animals to the vet....sad....I get the cost of doing business thing....but still sad.
Here is a suggestion....not sure of the legalities of it....but I always thought if I ever opened a store I would print out care sheets and give them to the new owners. There are so many awesome care sheets out there for different animals that might assist in the animal having a better life. I would also do my research and give them the websites where they can learn more about the animals that they are buying. This is also a nice Customer service tip.....?? Just a suggestion.
Coming from the business industry where I use to consult companies.....I am pretty paticular of the stores I shop. I am also a very faithful customer to certain places....not due to price....due to customer service. I will pay more....for customer service and businesses that do the right thing.
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